I don’t know where I first found out about the traditional hardware shop and heritage museum in Cockermouth – it wasn’t featured in my ‘111 Places’ book so maybe it was on a leaflet picked up from somewhere a couple of years ago – but while I was in town getting the antihistamines for my horsefly bite I thought I may as well check the place out.
Around 1829 John Banks opened a tin smithy business in a building at the rear of what is now the hardware shop, then in 1836 he added a plumber’s workshop to the tin smithy and opened the shop at the front, with the deeds of the property being signed by William Wordsworth’s father who was then the land agent for Lord Lowther. John’s son, also named John, later joined his father in the business which then became J B Banks & Son. As well as being a successful businessman John Banks was also a local personality of some influence and his proposal that there should be proper control over the ownership of guns eventually led to the introduction of the gun licence.
In 1902 the business employed 16-year old Wilfred Jackson. Every day he would cycle to and from his home, five miles each way, and often acted as the delivery boy, carrying all manner of items for neighbours and customers on his bike. In 1923, at the age of 37 and by then a partner in J B Banks & Son, Wilfred married Daisy Emerson who had a confectionery business in the town and their son Jack was born in 1926. Wilfred worked full time until he had major surgery at the age of 72 then he resumed work on a part time basis until his death at the age of 78.
On January 5th 1933 the business became a limited company and in 1942, at the age of 16, Jack Jackson joined his father Wilfred in the firm, though he took a break from the business in 1944 when he joined the Royal Marines for three years. In 1957 he married Dorothy Eckford and they went on to have three children, Kay, Alan and Vanessa. In 1958 Peter Chandler, who had been Jack’s best man, joined him in the shop and worked there for many years until he retired through ill health.
Jack Jackson, like John Banks before him, was a man of many parts. He was a founder member and President of the Cockermouth Mountain Rescue Team established in 1953, and by the late 1960s he had bought out the remaining ‘sleeping partner’ in the business. In his spare time he collected all kinds of local memorabilia, particularly antique locks and keys, and in 1969 he became a magistrate, only retiring in 1996 when he reached the age of 70.
On three separate occasions between 1950 and 1970 the shop front was damaged after being hit by lorries going uphill on nearby Castlegate, the steep and narrow road going out of the town. All three lost control on the ascent and slipped backwards, crashing into the shop front. It was also in the late 1960s that the shop was extended backwards and joined to the separate tin smithy at the rear, and it was then that the long forgotten well was discovered in the former shop yard
As a young girl Jack’s youngest daughter Vanessa would get pocket money for cleaning all the brass scales and weights and polishing the mahogany shop counters, then she officially joined the payroll in 1985 at the age of 22. The firm also owns the commercial and residential premises behind and above the business and Vanessa managed the letting of these premises as well as working in the shop. When Vanessa passed away in 2018 at the age of 55 her role was taken over by her daughter Sarah who had become the fourth generation of the family firm when she joined in 2014, and now with Sarah and her dad, Chris, who has taken a more active role in the business, J.B Banks continues to serve its customers and community.
The heritage museum came about as a result of the devastating flood of November 19th 2009 when the rivers Cocker and Derwent, which meet in the town, burst their banks after heavy rainfall. The shop was flooded to a depth of 4.5ft, counters were overturned, stock was ruined and silt was left everywhere. The clean up and salvage operation took eight weeks, during which ruined stock was removed, the whole floor was replaced, stained and aged and the counters were repaired, cleaned and polished.
Due to an accumulation of paperwork and items collected and stored upstairs over many years there had been no room to put things during the flood so realising that space was needed in case of an emergency Vanessa and expert locksmith Ken Day, who joined the business in 1963 and is still there, took on the task of sorting through everything on the first floor during 2010. With nearly 200 years of history to go through it took quite some time to identify and label all the items found in the old workshop; while many items were retained others were sold and local archives took some of the interesting paperwork for their records.
The workshop and office were left as authentic as possible, with original ‘sit up and beg’ desks, high stools and typewriters from different eras in the office, while in the workshop a massive workbench running the length of six windows was left with vices, hammers, anvils, pipe benders and more, looking just as if the workers had put down their tools and gone home for the day. Once everything was sorted out the public were allowed through the rear doors of the shop on a regular basis from 2011.
Entering the shop from the sunlit street was like stepping into another era. Even though it does sell plenty of modern day items it looked just like the independent hardware shops I remember from my childhood, where you could get almost anything no matter how obscure it was. It also reminded me of the classic Two Ronnies ‘Four Candles’ sketch, and looking round this shop I was in no doubt that it would be possible to buy four candles – or even fork handles.

Through the door at the back of the shop the ground floor of the museum was a mixture of antique tools and equipment, memorabilia and old signs and school photographs, with a unique ATCO Trainer car and the old well in one corner. There’s a long-standing rumour that there may be a secret passage in the well, connecting it to the nearby castle, but so far no-one has ever tried to find it.

The ATCO Trainer car was manufactured by Charles H Pugh Ltd of Birmingham, a company better known for the production of lawn mowers. After the introduction of the Highway Code in 1931 and compulsory driving tests in 1935 the car was designed as a Safety First trainer car for school children, to help stem the rising numbers of road casualties by giving them basic training in car handling and road sense from an early age. Built around a 1939 ATCO lawn mower with the cutters removed it had a 98cc 2-stroke petrol engine in the back and scaled-down versions of a full-size car’s controls, with the accelerator, brake and clutch pedals all in the normal positions. With a speed of 8-10mph starting was by a pull handle between the two seats and there was just one forward and one reverse gear.
The original plan was to sell these cars in great numbers to schools and local authorities as part of a nationwide road safety initiative, a plan which received widespread backing from the press, politicians and the House of Lords, and distribution was to be through the motor trade and established ATCO lawn mower outlets. The cars were launched on June 16th 1939 but after only 250 had been built the project was cancelled with the outbreak of World War 2; it was estimated that 200 had been sold with the rest being broken up for the war effort.
With the introduction of fuel rationing, and the car’s small engine being able to achieve a distance of up to 80 miles on just one gallon of petrol, some of the cars were registered for the road to be used by adults rather than children and the Sunday Chronicle of November 26th 1939 featured a picture of an Oxford businessman driving a road registered ATCO Trainer through city centre traffic.
The wooden staircase to the upper floor of the museum was decorated on both sides with a large collection of old locks and keys, from simple padlocks to plate locks, penny-in-the-slot toilet door locks and even police cell locks. Set back in a corner at the top of the stairs was the small office with its high desks and stools, pre-war items, advertisements and paperwork, all looked over by an oil painting of John Banks.

Well I had never heard of this place. Fascinating! Good that dogs can go in too. Will have to tell Wil and check it out next time we are over that way. 🙂
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It’s such an interesting place, well worth a visit if you’re ever over that way and there’s a car park close by – first right off the street opposite the shop 🙂
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That certainly is an interesting place with a fascinating history and well worth a visit I’m sure. What a wonderful counter top and I remember those penny in the slot toilet locks. I can imagine you could spend hours in there, I know I probably would.
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It’s an amazing place, and there’s such a diverse range of things in the museum it makes me wonder where some of them have come from. I do know where the Cockermouth/Bewaldeth road sign came from though – the junction of two lanes not far from the camp site 🙂
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Fascinating indeed Eunice. You do know how to find them. I don’t often get over to that side of the lakes, must make the effort.
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The north west Lake District is a lovely area BC, with many places being much less touristy than the popular ones further south. Cockermouth itself is a lovely little town full of independent shops and no high street chain stores – well worth a visit, and the hardware shop is amazing 🙂
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What a lovely account you have presented of a local favourite 🤩
It is an amazing place but sadly missed by so many visitors – over the years the ‘centre’ of trade in Cockermouth has moved from the Market Place down to the Main Street and so many people do not walk that far up the town. I am glad you enjoyed your visit.
PS: I wonder if it was me who told you about the shop?
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Here’s another PS. After the utterly devastating flood of 2009 the Environment Agency declared that the contents of every single shop which had water ingress must be destroyed “for public health reasons”. The EA are not particularly popular around here for many of their stupid ideas and that was one of them.
The local story which (cannot be confirmed and is no more than an unsubstantiated rumour) is that Vanessa whitewashed the store windows to obscure what was inside, locked the doors and set about cleaning. If the rules had been followed then pretty much everything you saw on the ground floor would have ended up in a skip – including those amazing mahogany counters. She was a wonderful woman whose early death from breast cancer was a huge loss to her family and the community.
The EA are the idiots who enforced the ‘rule’ saying that rivers could not be dredged which contributed to the severity of that flood and those which have followed.
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Quite coincidentally I’ve just been reading your old blog posts about the 2009 flood. I didn’t know about it at the time as I rarely watch tv news, don’t read the newspapers, and wasn’t at my best round about then. I did read the History Wall when I was there two years ago, how the water level could reach in excess of 8ft is incredible. It’s good to see that the town and its businesses bounced back, it’s a lovely place and one I haven’t yet got round to fully exploring.
I don’t think it was you who told me about the shop. This post was written and scheduled a few days ago and since then I’ve found a leaflet about the shop among all my ‘junk’ collected from places I’ve visited, I must have picked it up from somewhere on my travels so that’s probably how I knew about it.
If Vanessa did indeed whitewash the shop windows to stop the ‘authorities’ from seeing inside then good for her, there’s too much history in that place for it all to end up in a skip.
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What an interesting place. We still have a few traditional old hardware shops round here (I can think of three or four within walking distance) but none which displays its history in this way.
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When I was a kid there was a hardware shop just round the corner from home and once I was old enough to be out on my own my dad would send me round there to get what he needed for whatever d-i-y job he was doing – this shop in Cockermouth brought back a lot of childhood memories 🙂
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Amazing!!!!!! My DH would have loved it if we’d known about when we visited & it was only to get a few things from ALDI for morning tea & a gift. Driving through the town we were quite impressed by the buildings. Maybe one day……….in my dreams. Thanks, take care & hugs.
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I hope you do manage to make it back here sometime in the not-too-distant future and you can tie in a visit to Cockermouth – the town is really nice and the shop is fascinating. Never say never! 🙂
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What a fascinating place to visit. And I was just thinking how it reminded me of that ‘Four Candles’ sketch when I saw you had written the same.
I love those keys set into the counter top. X
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It’s an amazing place Jules and there’s such a diverse range of things in the museum itself it makes you wonder where they all came from and how they were obtained. I’m hoping to make a revisit before too long and when I do I’ll make a point of buying something from the shop – there are a couple of things I still need to get for camping and I’m sure I’ll find them there 🙂
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Love that old hardware shop. I think I could certainly spend a couple of hours there rooting around!
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You probably could, it’s a great place with so much history to it. I still need to get a couple of items to add to my camping supplies and though I could easily get them from my local Range store or B & Q I’m waiting until I go back to Cockermouth then I can get them from Banks’s.
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Thats good – support local businesses rather than large chains – and an excuse to revisit The Lakes 😉
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My friend Jayne said Banks’s doesn’t get the custom it deserves as most people visit the shops and stores around the main street at the other side of the bridge – a shame really as it’s such a fascinating place. And who needs an excuse to revisit the Lakes? 🙂
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You’re absolutely right, Eunice; I must get to Cockermouth! What a lovely story! I loved the Atco car, too – there is (or was) a collection of toy cars at the Lakeland Motor Museum, but you probably know that. Great post.
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