A couple of weeks ago my washing machine decided it no longer wanted to work as it should – although it would wash it wouldn’t spin properly and everything was coming out still wringing wet through. Now although it was an older machine (it was given to me by my daughter-in-law when she was clearing out her grandma’s flat eight years ago) it had always worked well so I thought it may be worth repairing – an internet search came up with the names and phone numbers of a few local domestic appliance repair people so I rang the one nearest to home and he called round a couple of hours later. Unfortunately though, his attitude left a lot to be desired – as soon as he stepped through the kitchen door, and without going anywhere near the machine, his words were “I’m not touching that!” When I asked why he said “Too old, can’t get the parts, not worth bothering with!” He then offered to supply a reconditioned machine at a ‘good’ price but knowing that for only £50 more I could get a brand new one from Currys/PC World I was a bit hesitant, and his following words were “To be honest I’m not bothered if you get one from me or not, I’ve got plenty of work to keep me busy so I don’t care one way or the other!” So I said I’d let him know and off he went.
Now it’s not easy to convey in typewritten words just what sort of attitude this guy had but he was abrupt to the point of being downright rude so on principle alone I wouldn’t get a machine off him – I’d rather scrub my washing on a riverbank first! I phoned another local firm and was told they don’t touch anything older than six years so I rang a third one but got no answer so I left a message. It was three days before this guy got back to me and he arranged to call on Monday last week; he was much nicer than the first guy, he did physically have a look at the machine, told me what was likely to be wrong with it and said he would try to get the parts for it – unfortunately though I hadn’t heard anything from him by Friday morning and my phone calls to him just went straight to voicemail.
Michael then told me about shop not too far away which sold reconditioned domestic appliances, apparently during his marriage he’d got a washing machine, tumble drier and fridge-freezer from there and he’d been very happy with them so he said that if I got a cheap-ish machine from there to be going on with he’ll buy me a brand new one once his ankle is okay and he gets back into full time work. That sounded good to me so on Friday afternoon I went over to the shop to see what they had – prices ranged from £60 to £110, delivered, installed and my old one taken away, though there was a £20 delivery charge. I decided on the one I wanted but unfortunately didn’t have enough money with me to leave a deposit so I said I would go back the following day and make arrangements for them to deliver the machine yesterday (Monday), however when I called back on Saturday the shop was closed. Even though the guy there had told me they were open every day except Sunday they were closed again when I went back yesterday – so not knowing when they would be open I decided to give up and look elsewhere.
A few blocks down the road from there is a shop dealing in good quality second hand furniture and appliances and my luck turned the minute I walked through the door. I found the perfect machine at a really good price and with only a £5 delivery charge I could have it within the hour – okay, I’d have to install it myself and get rid of the old one but neither would be a problem so I left a deposit and my phone number and drove back home. Sure enough, only twenty minutes later I got a phone call to say they were on the way and ten minutes after that they arrived; the machine was brought into the kitchen, I paid the balance and once they’d gone I set about sorting it out. Disconnecting the old one and installing the new one was easy enough and fifteen minutes after it was delivered it was merrily washing my cream jacket. Disposing of the old one was soon sorted out too – I’d intended putting it in the van and taking it to the council tip at the weekend but I was just about to go out with the dogs when the scrap man came round so he took it instead.
Looking at the new machine I don’t think I could have made a better choice, it’s in absolutely mint condition and looks almost brand new so I’m really pleased with it. Before the scrap man took the old one away I noticed a small sticker on the back of it with a date in May 2005 – I don’t know if that would be the date of manufacture or something else but for a machine at least 13 years old it’s done well, so if the new one lasts half as long as that I’ll be more than happy.